Livia Clearstone • nccsa.org.za • Page 25 of 25

About Livia Clearstone

Livia Clearstone is a seasoned conflict resolution expert with over a decade of experience in customer service and workplace mediation. Her passion for transforming complaints into constructive dialogues has led her to write numerous articles that provide practical strategies for effective communication and problem-solving. Livia believes that every complaint is an opportunity for growth and understanding, and she is dedicated to equipping readers with the tools they need to navigate challenges with confidence and empathy.

Fraud Prevention

How I Deciphered a Scam Call

Key takeaways: Scam calls often use urgency and fear tactics…

5 minutes Livia Clearstone 18/03/2025

Complaint Resolution

How I followed up on my complaints

Key takeaways: Consumer protection laws empower individuals to voice their…

8 minutes Livia Clearstone 17/03/2025